Customer Service Representative/Front Desk Receptionist
Evolution Swim Academy Evolution Swim Academy Mission Viejo, CA Mission Viejo, CA Part-time Part-time $16 - $17 an hour $16 - $17 an hour 12 hours ago 12 hours ago 12 hours ago Come be a member of our customer service team! Evolution Swim Academy is a premier learn-to-swim school in Mission Viejo (92691) and Rancho Mission Viejo (92694).
Our Customer Service team is responsible for handling customer inquiries both in person and over the phone and for providing an excellent customer service experience for our clients.
We are currently hiring for year-round positions - this is not a seasonal position.
Currently hiring for Call Center position from 8:
30am-4:
30pm.
Currently hiring for Front Desk position weekdays from 2:
30-8:
30pm and weekends 8:
30am-2:
30pm.
Guaranteed and consistent weekly hours Unique incentive program where you can redeem points for local experiences and gift cards to over 150 retailers Frequent team bonding events Quarterly trainings where you can continue to develop your skills Opportunities for promotion and pay increases within the company Your children can learn to swim for free in our program! ESSENTIAL DUTIES AND
Responsibilities:
Core duties and responsibilities include the following.
Other duties may be assigned.
Operates telephone switchboard to answer, screen and forwards calls, providing information, taking messages and scheduling appointments.
Provides information about all of the programs offered by the Company and affiliate companies.
Receives payment for services and products.
Answers questions and recommends corrective services to address customer needs and complaints.
Greets guests entering establishment, determines nature and purpose of visit, and directs and escorts them to specific destinations.
Provides information to customers, using email or phone.
Schedules appointments and maintains and updates schedules.
Provides information about our facilities, such as location, employees, pricing, or services provided.
Assists with lesson equipment, keeping the pool deck clean and organized and the teaching equipment in good, working condition.
Maintains teaching equipment to avoid creating a potential safety hazard for our staff and customers.
Cleaning the facility areas such as the restrooms, lobby, pool deck and windows.
Job Types:
Part-time Pay:
From $16.
00-$17.
00 per hour depending on experience Job Type:
Part-time Pay:
$16.
00 - $17.
00 per hour
Benefits:
401(k) 401(k) matching Employee assistance program Employee discount Flexible schedule Health insurance Paid time off Schedule:
Day shift Weekend availability Supplemental pay types:
Bonus pay Application Question(s):
Please list your availability to work each week including days of the week and time range.
Education:
High school or equivalent (Preferred)
Experience:
Customer Support & Client Services Occupations:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Our Customer Service team is responsible for handling customer inquiries both in person and over the phone and for providing an excellent customer service experience for our clients.
We are currently hiring for year-round positions - this is not a seasonal position.
Currently hiring for Call Center position from 8:
30am-4:
30pm.
Currently hiring for Front Desk position weekdays from 2:
30-8:
30pm and weekends 8:
30am-2:
30pm.
Guaranteed and consistent weekly hours Unique incentive program where you can redeem points for local experiences and gift cards to over 150 retailers Frequent team bonding events Quarterly trainings where you can continue to develop your skills Opportunities for promotion and pay increases within the company Your children can learn to swim for free in our program! ESSENTIAL DUTIES AND
Responsibilities:
Core duties and responsibilities include the following.
Other duties may be assigned.
Operates telephone switchboard to answer, screen and forwards calls, providing information, taking messages and scheduling appointments.
Provides information about all of the programs offered by the Company and affiliate companies.
Receives payment for services and products.
Answers questions and recommends corrective services to address customer needs and complaints.
Greets guests entering establishment, determines nature and purpose of visit, and directs and escorts them to specific destinations.
Provides information to customers, using email or phone.
Schedules appointments and maintains and updates schedules.
Provides information about our facilities, such as location, employees, pricing, or services provided.
Assists with lesson equipment, keeping the pool deck clean and organized and the teaching equipment in good, working condition.
Maintains teaching equipment to avoid creating a potential safety hazard for our staff and customers.
Cleaning the facility areas such as the restrooms, lobby, pool deck and windows.
Job Types:
Part-time Pay:
From $16.
00-$17.
00 per hour depending on experience Job Type:
Part-time Pay:
$16.
00 - $17.
00 per hour
Benefits:
401(k) 401(k) matching Employee assistance program Employee discount Flexible schedule Health insurance Paid time off Schedule:
Day shift Weekend availability Supplemental pay types:
Bonus pay Application Question(s):
Please list your availability to work each week including days of the week and time range.
Education:
High school or equivalent (Preferred)
Experience:
Customer Support & Client Services Occupations:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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