Dental Treatment Coordinator/ Manager Trainee Retail & Wholesale - Mission Viejo, CA at Geebo

Dental Treatment Coordinator/ Manager Trainee

Confidential Confidential Mission Viejo, CA Mission Viejo, CA Full-time Full-time $27 - $29 an hour $27 - $29 an hour The primary purpose of the Treatment Coordinator position is to maximize provider schedules, greet patients, and ensure all necessary documentation and paperwork is present and up to date allowing patients to have the best experience possible.
Day usually consist of the following:
Answer and return incoming calls in a professional manner.
Appropriately manage multiple incoming calls.
Schedule patient appointment in appropriate and timely manner in order to maintain full daily schedule and meet production goals Concentrate on current day first, next day second; i.
e an opening in a current day schedule takes priority.
Monitor/track Broken Appointments.
Notify clinical staff of changes in schedules.
Act as liaison between clinician and patient.
Greet patients immediately upon arrival in pleasant and positive manner.
Perform check-in procedures; obtain appropriate signatures for required documents.
Assist the doctor in getting patients to understand the need of recommended treatment and subsequently coordinate the treatment plan to work for both the patient and the dental office.
At check-out, collect payment from patient in the form of cash,carecredit or credit card.
Discuss financial options with patients and enter into computer appropriately.
Confirm all charges from the day sheet against routing slips.
Able to perform close out post procedures at end of day.
Attend morning huddles.
Able to independently run the office in the absence of the Lead.
Maintain cleanliness of front desk area, break area and waiting area.
Adhere to confidentiality, state, federal, and HIPAA laws and guidelines with regards to patient's records Knowledge of Invisalign & General Dentistry Manager Trainee ( run day to day ) - if you are looking to grow MUST HAVE DENTAL TX COORDINATOR EXP Competencies Customer service skills Interpersonal skills Confidentiality Microsoft Office Punctuality Job Type:
Full-time Pay:
$27.
00 - $29.
00 per hour
Benefits:
Dental insurance Employee discount Health insurance Schedule:
Monday to Friday No weekends
Experience:
Customer service:
1 year (Preferred) dental terminology:
1 year (Required) Computer skills:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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